What is VoIP?

VoIP (short for voice over IP) is a technology that allows you to make phone calls over a broadband internet connection as opposed to traditional analog phone lines.

To get a little more techie, VoIP is sending voice information in discrete data packets over the internet. Those packets travel over the internet to the other caller at lightening fast speeds, using a real-time protocol (RTP) to ensure that the packets are delivered on time. If the person you are calling has a traditional phone service, the data packets will be re-assebmeled at their end.
To learn more about how VoIP works, check out our article on VoIP Technology

There are several ways you can place a VoIP call. Most VoIP providers allow you to place VoIP calls through your computer or special VoIP phones. Other VoIP providers have networks that allow you to use a traditional phone through an adapter.

VoIP, also called IP telephony, is becoming more and more popular across the world. Why? Using VoIP enables phone users to avoid paying toll fees charged by traditional phone service providers. This cuts customers bills by up to 50%. Or if you have the know-how, you can even get free VoIP.

Another advantage to VoIP is that your area code doesn't have to be determined by you geographical location. For example, a person living in New York City can have a Los Angeles area code AND a New York City area code. This is sometimes called a "virtual phone number."

Still have questions about VoIP? Take a look at our VoIP FAQ

No more questions? Great! Lets get started setting up your own VoIP system.



"What is VoIP" was written by The VoIP Center staff.